Frequently Asked Questions
How do I get started with therapy?
The process begins with a brief, complimentary consultation to ensure we're the right match. From there, we set up your secure online portal and schedule your initial intake session to explore your goals together.
Email Keesha at keesha@coastalcounselingservice.com to inquire if she is accepting clients and to discuss whether your availability will match. Due to demand, availability is limited.
What can I expect in our sessions?
You can expect to be nervous but excited. We spend the first couple of sessions in the "getting to know one another" phase. Most clients describe feeling at ease within 15 minutes of the first session. You can also expect amazing growth and change in your life if you are willing to commit to the hard work. Therapy is just an hour a week. The clients who continue to work daily on themselves outside of therapy have shown great progress.
How do I know if you are the right therapist for me?
Finding the right therapist is the most important aspect. I want you to have the therapist who meets YOUR needs, even if that may not be me. Once we meet for our consultation or first session, if it appears we may not be the best fit, I will provide referrals for other therapists who may be a better match. If you read this site and think "wow, she really does get me" — we're probably a good fit.
Is online therapy as effective as in-person?
Yes, research shows that tele-therapy is highly effective for many concerns. It offers the same clinical quality with the added benefits of privacy, convenience, and the comfort of being in your own safe space.
What age range do you work with?
I work with adults 18+
Are you LGBTQIA+ friendly?
Absolutely. If you identify as LGBTQ+ or polyamorous, you will be welcomed with full support and respect. I understand the daily struggles, fear, and uncertainty life throws at you.
Where is your office located?
I work 100% online. All sessions are conducted via a HIPAA-approved video platform for security and confidentiality.
What are your hours of availability?
Sessions are by appointment only. Due to demand, I have limited availability. It is recommended you reach out to inquire if our schedules can match before scheduling a consultation.
How long is a typical session?
A standard "therapy hour" is 50–55 minutes. I also offer 25-minute and 80-minute sessions. Please inquire about pricing and discuss your needs during your free consultation.
How much does therapy cost?
Therapy is an investment in yourself and your lifelong wellbeing. Therapy fees to vary based on location and experience. My session fee is $180 for 55 minutes or $250 for 80 minutes
How do I pay?
I accept credit cards and Health Savings Account (HSA).
What is therapy like with you?
Every session is different. I tailor my sessions to meet each client's specific needs. Regardless, you will experience a warm and accepting environment from start to finish.
How long will I be in therapy?
This depends entirely on you. Some feel better within the first month. Others may choose to stay for a year or longer. I also have clients who do a "check-up" a couple of times a year to stay on their chosen path.
Who benefits from therapy?
Everyone! Even therapists have therapists. Therapy does not mean you are "crazy" or hopeless. Therapy is about investing in yourself and learning to become the best version of YOU.
What if I need to cancel my session?
We request at least 24 hours' notice for cancellations. This allows us to offer the time slot to another client who may be waiting for an appointment. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.